Privacy Policy

Your Privacy Matters to Us

Last updated: 30 June 2026

1. Introduction

SunMatic Technologies Private Limited ("SunMatic", "we", "us" or "our"), having its office at Kharadi, Pune, India – 411014, respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store and safeguard information when you visit sunmatic.in, engage with our campaigns or landing pages, submit an enquiry, or use our services including lead generation, digital sales connect, SEO, digital marketing & SEM, and digital technology consulting & audits (collectively, the "Services").

By accessing our website or providing us with your information, you consent to the practices described in this Policy. If you do not agree, please do not use our website or submit your information.

2. Information We Collect

We may collect the following categories of information:

1. Information You Provide Directly

Your name, email address, telephone or mobile number, company name, job title, city or location, and any details you include in an enquiry, contact form, campaign landing page or business communication with us.

2. Information Collected Automatically

When you visit our website, we may automatically collect your IP address, browser type and version, device identifiers, operating system, referring URLs, pages viewed, time spent on pages, and other usage and diagnostic data.

3. Cookies and Tracking Technologies

We and our partners use cookies, pixels, tags and similar technologies to operate the website, remember your preferences, measure campaign performance and understand user behaviour.

4. Information from Third Parties

We may receive information from our clients, advertising platforms, publishers and data partners in the course of delivering our lead generation and marketing services, subject to their consents and applicable law.

5. Lead Data Processed on Behalf of Clients

As a lead generation and marketing services provider, we may collect and process personal information of prospective customers on behalf of, and under the instructions of, our business clients. In such cases we act as a data processor, and our client is the data fiduciary responsible for that information.

3. How We Use Your Information

We use the information we collect to:

1. Provide, operate, deliver and improve our Services;
2. Respond to your enquiries, requests and business communications;
3. Deliver, measure, optimise and report on marketing and advertising campaigns;
4. Generate, qualify and share leads with the relevant client, where you have consented to be contacted;
5. Analyse website traffic, user behaviour and campaign performance;
6. Detect, prevent and address fraud, security issues and technical problems;
7. Comply with our legal, regulatory, contractual and audit obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

1. Our Clients

Where you have expressed interest in a product or service through one of our campaigns or landing pages, your details may be shared with the relevant client so that they may contact you.

2. Service Providers

Hosting providers, analytics platforms, advertising networks, CRM and communication tools, and other vendors who support our operations, under appropriate confidentiality and data protection obligations.

3. Legal and Regulatory Disclosure

Where required by law, regulation, court order, or to protect our rights, safety, property or that of others.

4. Business Transfers

In connection with a merger, acquisition, reorganisation or sale of assets, subject to this Policy continuing to apply to your information.

5. Cookies and Analytics

Our website uses cookies and similar technologies, including analytics services such as Google Analytics, and advertising pixels from platforms such as Google Ads and Meta. These help us understand how visitors use our site and measure the effectiveness of our campaigns.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality and performance of certain parts of the website.

6. Data Security

We implement reasonable technical, administrative and organisational security measures designed to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including to meet our contractual, legal, accounting, audit and reporting obligations. When information is no longer required, we securely delete or anonymise it.

8. Your Rights and Choices

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may have the right to:

1. Access the personal information we hold about you;
2. Request correction or updating of inaccurate or incomplete information;
3. Request erasure of your personal information;
4. Withdraw a consent you have previously given;
5. Opt out of marketing communications at any time;
6. Nominate another individual to exercise your rights in the event of death or incapacity;
7. Raise a grievance regarding the handling of your information.

Where we process information on behalf of a client as a data processor, we will direct your request to the relevant client, who is responsible as the data fiduciary.

To exercise any of these rights, please contact us using the details in Section 12.

9. Third-Party Websites and Links

Our website and campaigns may contain links to third-party websites, platforms or services that we do not operate or control. This Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing them with any information.

10. Children's Privacy

Our website and Services are intended for businesses and individuals aged 18 years and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated "Last updated" date. Your continued use of our website following any changes constitutes your acceptance of the revised Policy.

12. Grievance Officer and Contact Us

If you have any questions, concerns, requests or grievances regarding this Privacy Policy or the handling of your personal information, please contact:

Grievance Officer
SunMatic Technologies Private Limited
Kharadi, Pune, India – 411014
Email: contact@sunmatic.in

We will acknowledge and respond to your request within the timelines prescribed under applicable law.